/ SHIPPING POLICY
Our shipping options are coming soon. Please select pickup at the checkout, we cannot accept orders put through for postal at present, so unfortunately this will be cancelled on our end.
​
Thank you for your understanding, and we promise we are working on this option, that it may be available very soon.
/ PICK UP SERVICE
Thank you for choosing us to shop with!
To ensure a smooth pick-up experience, please read our policy carefully.
When placing your order, you are required to read and acknowledge the relevant pick-up information provided. Orders must be picked up at the designated times specified on the product description. If you are unable to pick up your order during these times, please do not place an order, as we cannot accommodate alternate pick-up arrangements. Each item is handmade specifically for you, and we cannot guarantee the resale of items that are not picked up as scheduled. Therefore, no refunds will be given for missed pick-ups.
​
Cancellation Policy
If you wish to cancel your order, you must do so at least one week before the scheduled pick-up date. To initiate a cancellation, please contact us at ashtonvanilla_boxx@outlook.com for options.
​
Contact Information
For any questions or concerns, feel free to reach out to us at ashtonvanilla_boxx@outlook.com
Thank you for your understanding. We look forward to seeing you!